CLTRACK LOYALTY TRACKING SOFTWARE - EDMONTON, ALBERTA, CANADA
CUSTOMER REWARDS PROGRAM FOR SMALL BUSINESS - EDMONTON, ALBERTA, CANADA

CLTrack is Viva Media's flagship software product that allows a small business to offer their customers a loyalty rewards program like Airmiles or HBC Rewards.

Smaller companies are often at a disadvantage because larger companies have the resources to develop their own custom loyalty programs where their clients can manage rewards and points online.  The smaller company is left handing out paper cards and using a punch or stamp to track rewards earned.  A system ripe with flaws, frustrations and even abuse.

Examples of businesses in Edmonton, Alberta and across Canada that can benefit from CLTrack are:

Small to medium sized hotel operations.
Small to medium sized retail operations such as clothing outlets.
Small to medium sized restaurant operations.

Small to medium is defined as 1-20 locations.

Currently there are two versions of CLTrack available:

►CLTrack with Innquest RoomMaster™ Rewards Module and Workstation Tools.  This version of CLTrack is written to work hand in hand with a hotel's RoomMaster™ software - providing loyalty rewards tracking customized specifically to the hotel industry.
►CLTrack with Universal Rewards Module and workstation Tools. This version of CLTrack is designed to work with any Windows based Property Management System ( PMS ), or Retail Point of Sale ( POS ) software that is Microsoft Windows based.

Options:

►Web Module - allows your customers to go online and check their points status, modify their personal information and redeem rewards.  Standard versions of CLTrack offer this functionality through mailed statements, email and telephone correspondence only.

►Card Swipe Module and Hardware - allows the use of magnetically imprinted cards to be swiped eliminating the manual entry of rewards numbers.

Documentation and White Papers:

White Paper - Why a Loyalty Program? ( PDF )
White Paper - What Makes a Good Loyalty Program ( PDF )